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iUnitek

16027 Ventura Blvd
Encino, CA

http://www.iunitek.com

Hours:M-F 9am-6pm, Sat 9am-5pm
1-877-7UNITEK(sales)
818-449-2022(service)
sales@iunitek.com(sales)
tech@iunitek.com(service)

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Viewing items 1 - 10 of 193

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Overall Rating
1 Star Review

Reviewed by: collegerx

Updated:11-04-08

Our printer arrived with broken pieces and constantly had paper jams. I called iUnitek and I was routed to my rep who told me to take a picture of the broken piece and email it. I emailed the pictures and heard nothing. I emailed again for an update and was told that they didnt receive my email with the pictures, probably due to the size of the attachment. I emailed each picture separately as well as followed up with 2 additional emails and still have heard nothing. Now that it has been over a month, we cannot return the printer. I paid a local repairman $75 to figure out why the printer was jamming. He determined that the small piece that had broken was part of the delivery assembly, a $150 part. I cant seem to get anyone to respond to me in any way. I would never recommend this company to anyone!
Overall Rating
1 Star Review

Reviewed by: terimerrick

Updated:10-30-08

I ordered a computer on 9/12/08 and put a rush on it because my computer at work had locked up and i needed a new one asap. When i hadnt received the computer by 9/22/08 i canceled the order and bought a computer somewhere else. I got an email on 9/23/08 saying my order shipped after I canceled it so i refused the order. Today is 10/30/08 and I still have not received my credit for $504.56. I have left 3 voice mail messages and sent 4-5 emails and no one is responding to any of them. Very poor way of doing business. I will never order anything from iunitek again, and would greatly appreciate my credit.
Overall Rating
4 Star Review

Reviewed by: idrawu2

Updated:10-29-08

Overall experience good, however, the bait and switch thing for \"Free Shipping\" on a 24lb computer is bad, when you add memory which weighs next to nothing and have to pay $12.56 for the cheapest shipping. Pure male cow poop.
Overall Rating
1 Star Review

Reviewed by: controlair

Updated:10-28-08

**BE AWARE** This vendor is ridiculous, I found a product and the status showed "in stock" on their website, I placed order on 10/8 and found out it didnt get shipped out till the following week, I called to check status and was being told a different ETA. Waited 1 more week and it still didnt get shipped out. I called again and I was told yet a different ETA. Then the same story repeated one more time and I decided to cancel the order on 10/28.Please note, the status of this product on their website ALWAYS shows "in stock" during these 3 weeks when I waited desperately for it. Totally a dishonest vendor, wasted my time, also lack of communication with customers (17 minutes wait time to find out the status after I gave the order number??) -- I will not buy from this vendor ever again.
Overall Rating
4 Star Review

Reviewed by: scylentbob

Updated:10-18-08

I do a lot of research before I do business online somewhere new. When it came to my new PC case, I picked iUnitek.com. My first time experience with iUnitek overall: 4.5 of 5. Maybe because I scoured their website and others reviews of the business, or because I like that I live mere miles from their main offices and they have walk-in shops around my area, but I received prompt service, though I will add tracking that good service was a bit shoddy.I ordered a massive solid brushed aluminum PC case with two clear acrylic hinged side panels on a Saturday night(10/04), expecting to receive the package between 10/8-13. Total charge was the cheapest I found by $30 minimum(vs Frys, Newegg, etc.). It arrived 10/8(3 business days); the correct case in pristine condition. My only negatives, navigating the site is slow, product search is user-unfriendly, order tracking is nil, and you can offer 1-day regular shipping in Southern California, the transaction cleared the day you shipped.
Overall Rating
2 Star Review

Reviewed by: mfs2000_1816961843

Updated:10-15-08

This site is what a website should be: complete, easy to navigate, and easy to use. Thanks!Well now - it turns out the product is no longer available. Three phone calls back to the company have not produced any follow-up for an alternative. Not a good way to stay in business.
Overall Rating
5 Star Review

Reviewed by: jack645

Updated:10-14-08

I have made several purchases through price grebber and have been completly with all of them.
Overall Rating
1 Star Review

Reviewed by: chester215

Updated:09-17-08

They sent me a used fax machine when I paid for a new one.It still had a paper jam and several preprogrammed #s.I had to clear the shreds of paper out of it before it would work. No response from customer service.Buyer Beware!
Overall Rating
5 Star Review

Reviewed by: karensch

Updated:09-11-08

So far a easy site to navigate and process our selection - definitely a positive experience for online ordering!
Overall Rating
2 Star Review

Reviewed by: ccarlson2_1327909745

Updated:08-24-08

It would have been helpful to have had my shipping information filled in automatically once I notified that it was the same as my billing address. As it is, its just a little confusing.