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CDW.com

200 N. Milwaukee Ave.
Vernon Hills, IL 60061
CDW.com
http://www.cdw.com
 Hours:Monday - Friday 7am - 9pm CST, Saturday 9am - 5pm
800-848-4239(service)
sales@web.cdw.com(sales)
CustomerRelations@web.cdw.com(service)
  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: windyf15c

    Updated:10-13-03

    Ordered an Apple eMac and was told everything was in stock. Order was shipped minus floppy drive and extra RAM because they were back ordered. I ordered 2 RAM chips one was shipped with the order the other back ordered. I am expected to install the extra RAM - this is their "free installation." There used to be a charge for installing extra memory but they dont charge anymore - because you do it.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: jenmchale

    Updated:10-10-03

    Ordered a product and paid extra for 2-day air shipping. The product was not received for 4 days with no alert from CDW. When I called to complain, I was told that it must have been backordered. I received no alert of that. The rep basically told me I was lying and they would make no amends. I would not recommend using them. Any company that puts the customers needs last doesnt deserve your business. In addition, you will not be guaranteed to get your product when you expect it.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: danerland

    Updated:09-30-03

    CDWs shipping charges on PriceGrabber for a Powerbook says $13.34. When you check shipping on CDWs own web site the cheapest shipping price is FedEx Ground $29.32. Will you buy from a store that lies and cheats? I will not.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: crumpled50

    Updated:09-27-03

    I ordered a compact flash card from CDW,they called back a few days later and cancelled my order because "the card was discontinued" and wanted to sell me something else. CDW better learn how to keep their website updated. CDW is only interested in big corporate orders, not individual customers.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: Bloopyman

    Updated:09-25-03

    CDW has always been a pleasure to work with. Their website is almost too good to be true! I can check whether or not it has shipped from the warehouse and then can get the tracking numbers right there. Clicking on them takes me right to the carriers sites. All of the instock orders I have placed ship the same day, and I get a confirmation call from my dedicated account manager everytime!

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: netkomglobal

    Updated:09-20-03

    One of the most rude salesmen i have ever come across in my online shopping experience. The guy was loud and abnoxious. My order status was declined and no one informed me, therefore, i lost a major customer. This was a horrible experience and i totally agree with other who have had same experience with this company.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: DJohns2

    Updated:09-12-03

    Ordered Kingston memory Thursday a.m., received package Friday a.m. Cant get any better than that!

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: alansmithstill

    Updated:08-28-03

    CDW has lost my business for good! Once you purchase somthing from them they make it next to imposible to get any issues resolved.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: meyman9

    Updated:08-25-03

    This company is going to lose many customers because of stupid policies. This is the only company that asked me to fax them front and back of my credit card and drivers license. I dont feel comfortable at all sending my DL number with my credit card number. If you want to avoid identity theft DONT SHOP AT CDW. And it used to be such a nice company when they started out.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: jtorrens

    Updated:08-25-03

    Been doing business with them for about a year. Overall (prices/availability/shipping/returns) they are way above the rest. I defenitely recommend them.

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Apple 15" MacBook Pro Notebook
$1499.00 - $1999.0 • •Specs
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