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CDW.com

200 N. Milwaukee Ave.
Vernon Hills, IL 60061
CDW.com
http://www.cdw.com
 Hours:Monday - Friday 7am - 9pm CST, Saturday 9am - 5pm
800-848-4239(service)
sales@web.cdw.com(sales)
CustomerRelations@web.cdw.com(service)
  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: rmmikewilson

    Updated:06-27-03

    Faster THAN A SPEEDING BULLET!!!!I dont know how anybody can be so fast. I placed an orderon Thursday 7:50 PM. I received the order before noon thenext day. I live over a thousand miles away. Hows thatfor outstanding service? The overnight carrier was Airborne and the cost of shipping was only $11.99.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: Micatbobo

    Updated:06-25-03

    Ordered a Viewsonic P95f+b 19in CRT on 6/11/03. Shipping was $30. I called customer service and asked if they would give me free shipping and they said they would cut the shipping in half. The monitor arrived in good condition on 6/16.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: jonlehman

    Updated:06-16-03

    I am a CDW corporate customer, so I have an account rep assigned to me. My experience has been outstanding. Ive dealt with a wide variety of computer vendors over the years, and CDW is the best one Ive dealt with. highly recommended. They bend over backwards for you, and, at prices that are unbeatable

  • Overall Rating
    3 stars 3 Star Review
    Reviewed by: chester159

    Updated:06-11-03

    My first and maybe my last purchase from cdw.com. Price was very good. The order process time was better than average. However, there was a mix up (did not delay delivery) in the billing info. Asked to have it corrected but still waiting for it to be done. Also, the least expensive shipping method was Airborne. Airborne stinks !

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: raysplace

    Updated:06-10-03

    Read negative comments on this site. Checked BBB they are a member in good standing. Tried other places who say have this digital camera in stock only to find out later they did not. Many advertised IN STOCK with a shipping date of one to two weeks. Funny! CDW advertised IN STOCK ship same day. Placed the order in AM, got e-mail in PM product was shipped. Package arrived in 2 days as promised. Did not speak to anyone, no upselling, no credit card problems. Delighted, will use them next time.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: NDV

    Updated:06-03-03

    (BUYERS BEWARE). CDW rejected my order from Customer Service, requesting faxed copies of the front and back of the credit card and drives license. The credit card company ADVISED TO caution CDW poor business practice. In which divulging personal information would place personal accounts risk for Fraud.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: borrelia

    Updated:05-20-03

    Beware about CDWs pricing. I recently bought a Belkin notebook 10/100Bt card due to CDWs seemly "good" price of $11.90. I understood the reason after I got the card. The original Belkin card kit comes with an adapter which was confirmed by Belkin tech support person. CDW splited the kit to sell the card and the adapter separately without any disclosure. CDW charges the adapter for additional $20. CDW is deceiving and dishonest. To make the thing worse, the girl at the phone was very rude.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: 1surfer

    Updated:05-09-03

    Talk about a screwed up bureaucracy!! Their CFO has his head up his butt. Placed an order, was then asked to FAX the order, credit card, drivers license, then asked for bank number and other verifications. Finally called customer service. Order never processed for 5 days. These guys do not know what they are doing. You will be asking for a lot of headaches. If you get my account exec, cancel your order immediately - he cant handle it.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: jellis3520

    Updated:05-03-03

    HORRIBLE EXPERIENCE--BEWARE!! I ordered a new Oly 5050 and was told there was a rebate of over $200, but the sales rep was either misinformed or not too honest, I dont know which. Turns out it also required a certain printer purchase. I got the camera for a present, gave it, and am stuck. I was stonewalled until I emailed all my past emails I had scrupuously saved, so there was no denying what they told me. All they could offer was for me to return it, even postage paid.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: xtownaga

    Updated:04-26-03

    have orderedm any things from them in the past (sony dvd burner comes to mind), they have always arrived exactly as described, and on time. great prices/shipment. I would rate the service, but i have never had to contact them

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