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Instawares
1305 Chastain Road BLD 100 ST 500
Kennesaw, GA 30144
http://www.instawares.com
Hours:9 AM - 6 PM800-892-3622(sales)
800-892-3622(service)
sales@instawares.com(sales)
support@instawares.com(service)
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Reviewed by: gemini0930
Updated:10-16-08
I wanted a $32 item but because they offering free shipping over $50, so I ordered a 20 dollar item I really didnt need. The Problem starts:First they did not specify there were going to be 2 separate packages, they only provided 1 tracking number. 1st item arrived in 2 days, WOW,what a lightning fast shipping! then I give them another week but no 2nd package. Finally I write them an email asking whats going on....they tell me that the item as been "discontinued" and theyre giving me a refund, no other options were offered. Could they have told me this before I sent them an email a week later? BUT OH WAIT! THE ITEM IS STILL BEING OFFERED THROUGH THE WEB SITE. I just ended up with a 20dollar worth of crap that I never wanted. I would consider this a SCAM. BUYERS BEWARE
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Reviewed by: gekko59
Updated:10-09-08
The photo of the microwave shelf I ordered was small, but depicted a nice-looking white shelf that might look appropriate in a home kitchen. They shipped it fairly quickly, however the product turned out to be a stamp-cut machine bent chunk of steel that had been lightly coated on only one surface with white paint -- the surface was already scratched. It came with two enormous shiny silver support flanges. No bolts, screws, or instructions. It was not at all suitable.When I asked for a refund, I was told that I would pay a 25% restocking fee and be responsible for return shipping. The item was $79, and it will likely cost me 25% of that to ship it back, so Im out fifty bucks.Instawares may be legally protected, but they have the ethics of street con men.Buyer beware.
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Reviewed by: comtns
Updated:05-27-08
Two weeks after the expected delivery date, the order had not shipped, so I cancelled it. It has been six weeks since I cancelled the order, and I still do not have a refund. I keep contacting customer service, and they keep telling me it will five more days until the refund is processed. Do not shop here.
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Reviewed by: roxanne77
Updated:05-13-08
STILL HAVENT RECEIVED MY ORDER. MY ORDER WAS EXPRESS ALSO 3 DAY AND ITS BEEN OVER 4 WEEKS. I AM UNABLE TO GET THROUGH TO CUSTOMER SERVICE AND ON ORDER STATUS IT SAYS ITS STILL PROCESSING MY ORDER. THEY ARE THE ABSOLUTE WORST ONLINE SITE EVER. I WOULD NEVER RECOMMEND ANYONE TO USE THEM. THEY ARE HORRIBLE!
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Reviewed by: rk99
Updated:06-27-07
My credit card was charged the day I placed the order. 3 weeks later I tried to phone customer service having not received the product, could not get through within one hour. Submitted a case online. No response 5 days later. Now Im dealing with my credit card company to recover my losses.
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Reviewed by: bojochris
Updated:05-31-07
good experience - very good prices
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Reviewed by: photosbycorwin_1152069842
Updated:05-10-07
Easy to use. Very nice site.
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Reviewed by: tomsmir
Updated:03-13-07
Purchase was very easy.
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Reviewed by: ALKATOOL
Updated:03-11-07
The packaging that my merchandice was in did not protect it from damaging three of the plastic wine glasses. Should have been packed better.
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Reviewed by: rosa44
Updated:03-11-07
Very clear and easy to place order. Thank You!
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